| Answer | We know fees aren’t popular, but it helps us cover our costs, so when you take out a loan, non-refundable arrangement fee is added to the loan amount.
It’s not an extra charge so you don’t have to pay this fee upfront, it is added to the total of your loan and paid via your monthly instalments.
The arrangement fee and interest due on this fee is taken into account in calculating the Annual Percentage Rate (APR).
The arrangement fee is calculated based on your credit status, so your personalised quote details exactly how much your loan fee will be.
Further details on the fees can be found here in our FAQs and also set out in our Terms of the Loan Agreement document which you will read before signing. |
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